Reference

togelis Privacy Policy for Your Account

We keep the data we need to verify your account, process DANA, OVO, GoPay, and QRIS references, and answer privacy requests without asking for extra fields.

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togelis togelis Privacy Policy for Your Account
REQUEST CHANNELS

Send Privacy Requests Here

We make privacy requests easy to route: send them through WhatsApp, email, or the account form, and we will match the message to the profile before we disclose anything. Our team reads requests every day from 09:00-22:00 WIB, and we keep the same handling rules whether you are on Android, iPhone, or desktop. If you are in Bandung, the channel stays the same; only the device changes.

Team online

WhatsApp

Use the chat number linked inside your account. We verify the registered phone first, then we can discuss stored data, cookie changes, or a correction request without exposing it to the wrong inbox.

Email

Send a message from your registered email when you need a record of what we hold, why we hold it, or how to request a change under local law. We answer in the same queue every day.

Account form

Inside Account > Privacy, you can submit a written request and attach the detail that needs checking. That path helps us match identity, time stamps, and device logs before any update is made.

STORAGE PRACTICES

How We Handle Your Data

We treat privacy as part of account operation, not a separate slogan. Session cookies may stay on your device so login is stable, while our side keeps only the logs needed for…

Data minimisation

We ask for the smallest set of details that lets us open the account, verify contact, and handle a payment trace. If a field is not needed for that step, we do not ask for it.

Cookies and sessions

Your browser may store cookies to keep you logged in and to remember language or session state. You can clear them in browser settings, and we will treat a fresh login as a new session.

Security checks

We keep device and access logs so we can spot unusual logins, repeated failed attempts, or a request that comes from a new phone. Those checks help us protect the profile before any change is approved.

Retention windows

We keep account and request records only as long as they are needed for operating the account, settling a payment trace, or meeting legal record duties. After that, we remove or de-identify them where the law allows.

Change requests

If you want a correction, update, or removal, send the request from your registered contact and name the field you want changed. We will confirm identity first so the record does not move to the wrong person.

Contact trail

For privacy matters, keep one message thread open so we can track the request from first contact to close-out. That keeps the record clear for you and for our support desk across email and WhatsApp.

Questions About Your Privacy

These are the privacy questions we answer most often before an account is opened or a profile is updated. We keep the answers tied to real account steps, not broad promises: what we collect, why we need it, how cookies behave on your device, and how you can ask for a correction or copy. When access or eligibility is discussed, it depends on local law and is available only where local law permits.

We store the contact and login details you send, plus device and session logs needed to keep the account working. If you later use DANA, OVO, GoPay, or QRIS, we also keep the payment reference needed to match the request.

Cookies help the browser remember your session, language, and basic site state so you do not need to re-check every page. On Android or iPhone, you can clear them in browser settings at any time.

Yes. Send the request from the registered email or phone so we can confirm the account first, then we will explain what is stored and why. Where the law allows, we will provide a copy in a readable form.

We pass only the references needed for a DANA, OVO, GoPay, or QRIS transaction to be matched, checked, and recorded. We do not hand over more than the payment flow needs, and we keep the audit trail limited.

We keep records for the time needed to run the account, answer requests, settle traces, and meet record duties. Once that period ends, we remove or de-identify the data where local law permits.

Use Account > Privacy or contact us from your registered channel, then tell us which field has changed. We verify the request first, update the record, and confirm when the change is done.

The channel is the same wherever you are in Indonesia. Send the request through WhatsApp, email, or the account form, and we will handle it under the same privacy rules and local-law limits.